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  • Home
  • About Us
  • Services
    • Financial Planning
      • Introduction to Financial Planning
    • Mortgages
      • Introduction To Mortgages
      • Mortgage Repayment
      • 1st Time Buyer
      • Remortgaging
      • Standard Variable Rate
      • Fixed Rate
      • Tracker Mortgages
      • Cashback Mortgages
      • Offset Mortgages
      • Buy to Let
      • Self Build
    • Pensions
      • Introduction to Pensions
      • National Employment Savings Trust (NEST)
      • Occupational Pensions / Auto Enrolment
      • SSAS
      • SIPP
      • Executive Pension Plan
      • State Pension
      • Annuities
      • Stakeholder
      • Personal
    • Taxation
      • Introduction to Taxation
      • Capital Gains Tax
      • Income Tax
      • Inheritance Tax
    • Savings & Investments
      • Introduction to Savings & Investments
      • Unit Trusts
      • Collectives
      • With-profits
      • Fixed Interest Investments
      • Capital Investment Bonds
      • National Savings Products
      • ISAs
      • Junior ISAs
      • OEICs
      • Investment Trusts
      • Offshore Collectives
    • Life Assurance
      • Introduction to Life Assurance
      • Investment Linked
      • Family Income Benefit
    • Health Insurance
      • Introduction to Health Insurance
      • Private Medical
      • Critical Illness
      • Income Protection
  • Online Services
    • Research Links
    • My Portfolio
  • Testimonials
  • Privacy Notice
  • Contact Us

Give us a call on 01304 832722 or drop us a message

Contact Us Today

Relationship Management

Building Relationships with our Clients

Your financial situation is unique and so are our services. We follow a four-step process to build a relationship and provide quality advice:

Our Process for Providing Quality Advice

1.Understanding You

By gathering information from you we will find out about any plans you already have in place. Then by exploring your attitude to risk and return, and your hopes and aspirations, we will build a picture of what you want to achieve.

At this stage you will find out what to expect from us and how you will benefit from using us.

2.Planning

We’ll explore and research various scenarios to make the best use of your existing plans.

We’ll then recommend how you can build on your existing plans so you give yourself the best chance of achieving your goals.

3.Implementation

Like most of our clients, you will probably prefer us to do the necessary work to put your plan into action. This will save you a lot of time and effort and ensure your plans are set up correctly. We will charge you a fee for doing this, which we will explain to you.

Alternatively, you may decide to implement our recommendations yourself, in which case we just charge you for our time and advice.

4.Review

Nothing stands still, so it makes sense to review your plans regularly.

We suggest you do this annually. This way you will find out if your plans are affected by changes to legislation or taxation.

You will also hear from us if we have something that we feel will interest you.

Building Relationships with our Clients

Your financial situation is unique and so are our services. We follow a four-step process to build a relationship and provide quality advice:

Our Process for Providing Quality Advice

1.Understanding You

By gathering information from you we will find out about any plans you already have in place. Then by exploring your attitude to risk and return, and your hopes and aspirations, we will build a picture of what you want to achieve.

At this stage you will find out what to expect from us and how you will benefit from using us.

2.Planning

We’ll explore and research various scenarios to make the best use of your existing plans.

We’ll then recommend how you can build on your existing plans so you give yourself the best chance of achieving your goals.

3.Implementation

Like most of our clients, you will probably prefer us to do the necessary work to put your plan into action. This will save you a lot of time and effort and ensure your plans are set up correctly. We will charge you a fee for doing this, which we will explain to you.

Alternatively, you may decide to implement our recommendations yourself, in which case we just charge you for our time and advice.

4.Review

Nothing stands still, so it makes sense to review your plans regularly.

We suggest you do this annually. This way you will find out if your plans are affected by changes to legislation or taxation.

You will also hear from us if we have something that we feel will interest you.

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  • Privacy Notice
  • Best Execution Policy
  • Client Classification
  • Conflicts Of Interest Policy
  • Personal Client Agreement
  • Your Guide To Making A Complaint

Registered Office: Lancaster-Hill Investment Management, The Paddocks, Meadow View Road, Shepherdswell, Dover, Kent, CT15 7PL

Lancaster-Hill Investment Management is an appointed representative of 2plan Wealth Management Ltd, which is authorised and regulated by the Financial Conduct Authority. Lancaster-Hill Investment Management is entered on the FCA register (www.FCA.org.uk) under reference number 181211.

Registered office: The Paddocks, Meadow View Road, Shepherdswell, Dover, Kent, CT15 7PL, United Kingdom

The information contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.

Partners: Michael Hillary and Joanne Hillary

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